Shipping policy

Shipping Policy

We pack every order with care, good vibes, and a little attitude. Here’s how your clean makes its way home.

Where We Ship

We currently ship across Canada and the United States.

Processing Times

Orders are processed within 1-3 business days.

Once your order ships, you’ll receive a confirmation email with tracking info.

During peak times, like launches or holidays, shipping may take a little longer but we’ll keep you updated every step of the way.

Shipping Rates

• Shipping rates are calculated at checkout based on your order size and delivery location.

• We offer Free shipping on all orders over $60 (before tax) in Canada and the U.S.

We ship with trusted carriers and prioritize low-impact, carbon-conscious delivery whenever possible.

Order Tracking

You’ll get a tracking number by email once your order ships so you can follow it all the way to your doorstep.

Delivery Questions

If your order is late, damaged, or seems lost in transit, contact us at info@ejolife.com within 7 days of expected delivery. We’ll help sort it out.